A successful hospital mobile strategy must take a patientcentric approach to development and embrace the reality that patients are consumers with high expectations for the mobile apps they choose to adopt.
A mobile app that features indoor navigation is increasingly a top priority for hospitals as they seek to improve access and convenience to medical services.But without a feature-rich user experience, a wayfinding- only app can fall flat and fail to inspire users to return.
A successful hospital mobile strategy must take a patient-centric approach to development and embrace the reality that patients are consumers with high expectations for the mobile apps they choose to adopt.